Thank you so much for your great service!  H.L. Shallotte, NC

I want to take a minute to thank you for my recent order. It arrived surprisingly fast, and the urn is beautiful. I’m glad I was able to get one the same style as I ordered from you in 2015, for my girl Angel, but in a different color. Thank you for providing such nice products and excellent service, you really help make a difficult time a little easier.  T.W. New Brunswick, Canada

Your Website also has brought me a lot of comfort and solace. I pretty much spent the entire day Friday on the Eternal Paws website. I think it not by accident I found your website. Thank you for being the caring and understanding person you are.  L.R. Glendale, AZ

We received the memorial tombstone for our betta today. It is 100% perfect. When the unfortunate time comes again in the future, we will get another memorial from your wonderful company.  M.L. Rochester, NY

 I am grateful for everything you have done as a company in replying to me. You still have a 5 star review in my book and I've gotten alot of compliments on the bench. I also referred you to my friends in the greyhound rescue I belong to.   Thank you for all that you've done. When I have it placed in Tootsie's spot. I will send you a picture. Sincerely M.R. Bangor, PA 

Just received your sympathy mailing ~ it’s very sweet of you and is appreciated.  It brought tears to my eyes ~ We will plant our seeds, watch them grow and think of our Polo.  Again, I appreciate all your patience and help with the granite stone ~  V.A. - Mohawk, NY

We just got the urn today. It turned out beautiful, thank you so much.  N.D. Carol Stream, IL

I just wanted to let you know how pleased I am with your business.  The order I placed on Wednesday, June 27th arrived today, the 29th, and I could not be happier!  The gift I ordered is lovely, the packaging of it was excellent, and the customer service I received from Michelle on the telephone on Wednesday was outstanding!  On top of all this, I was delighted to receive a pet sympathy card and a brochure on dealing with the loss of a pet.  I had not been expecting either of these things—what a nice surprise!  I will be giving this gift to my brother, who recently lost his dog, and I’m sure he will be touched.  Thank you for providing the perfect gift to express my sympathy to him!  Thank you!  Thank you!    J.H. - Wilson, NC

I wanted to share with you how beautiful the urns are! I had two girl doxies, one passed in 2009 and the other just over a month ago.  I wanted to honor them on a beautiful way other than just plain pine boxes that were issued.  They meant the world to me and I am lost without them but this way I can look at them and be happy.  I want to thank you and your company for your patience and understanding during this time of chaos.  Thanks again!    E.A. San Antonio, Texas

Hi Michelle!  I just could not believe that everything arrived today!!  I am soooo beyond thrilled!  Thank you for your wonderful customer service!!  Best Wishes!    C.N.

Thank you I surely appreciate your attention to this matter! I hope, for the sake of my pets, not to have to purchase anything like this again soon, when I do it will be from this company. 
Thank you again,  D.C.
Cheyenne's memorial stone arrived today, only four short days after I ordered it. It is absolutely perfect and it is even more beautiful than I hoped. I cannot thank you enough for creating this lovely stone for my most precious girl. Thank you a million times from the bottom of my heart.  SP

Thank you again for being so kind and supportive.   People like you deserve a special place in heaven.   D.D.

I wanted to Thank You for the very nice note of condolence for our recent loss of our very close friend and companion Sissy.  She was with us for almost 15 years.  I also wanted to let you know how much we appreciate the very well made figurine with urn that we received.  It seems now days it is very hard to receive nice quality for items like this.  It has been placed in our garden with Sissy, in her favorite spot.  We hope your business does very well and continues to grow.   You are an asset to those of us in need.  W.D.

My wife and I just want to say thank you for the extra effort you and your coworkers made to give us what we wanted.  The new stone arrived today (we hoped it would arrive by Valentines Day and it did).  We are pleased both with the workmanship and with the wonderful customer service.    Sincerely, Bob and Jan Brining

I just received the package with the other items today.  Thank you so much!  I truly appreciate the gifts and other memorial items you offer.  They have absolutely given me peace as well as my friends who are grieving the pets they've had to say goodbye to.  D.J. 

I would like to thank you so much for everything! The glass portrait is beautiful!! Also, I can't wait to hang her beautiful portrait ornament on the Xmas tree this year! Thanks again so much! 

Thank you so much Michelle! And thanks again for all your help. It means a lot especially during this hard time. :'(  M.K.

I sincerely want to send my praises to you.  Cody's urn arrived on Monday and the likeness is absolutely perfect!  I have a sense of peace now, like he is home, always.  I was so touched to receive the poem as well.  Thank you so much for your sincere service in this difficult time.  I appreciate it so much.  I plan to give the name of Eternal Paw Prints to my vet as well.  N.M.

Great, and again, thank you for responsive and excellent service.  I feel very comfortable that my job is going to be handled with utmost care.  I really, REALLY appreciate your help and personal attention.  That’s unusual these days and most welcome, especially right now while I am grieving.  G.C.
I just received the e-mail that showed where Hollywood's memorial has been shipped. I can't thank you enough for all the time you have taken and kindness that your company has shown through this difficult time for our family. Though she was just a pet she was a huge part of or lives and we thought of her and treated her like family. She is and will be greatly missed  and can never be replaced but this memorial has helped with the healing process. Thank you again ~ L.S.

My order arrived today, and just had to tell you how pleased we were with your service.  ME

I would like to convey to you how much my sister & her family truly loved the Garden Stone item you sent them!  They also greatly appreciated the hand written note you included, and that meant a lot to me too.  The professionalism you extended was very evident and I will certainly keep your site in mind for my future pet needs.  Again, thank you for handling all of this so nicely and allowing them to memorialize a beloved dog forever.  Sincerely, Anne R.

Thanks so much for the quick reply and for reassuring me that I made the right choice when I selected Eternal Paw Prints for Buddy’s memorial.  Thanks again for taking care of this for me.  I really appreciate it.                 C.S.

Thank you for your attention, care and service.  I helped make a difficult time a little easier to handle.       M.D.

I received the urn today with Dakota’s picture engraved on it and I couldn’t stop crying.  It’s absolutely beautiful and I love it.  You were right, it was definitely worth the wait.  Thank you so much and please pass on my thanks to the artist as well.  H.F.

Awesome!  Thanks for the quick response and wonderful customer service.  A.A.

Thank you so much for substituting the stone.  I appreciate how you resolved this issue.  It is obvious that you care about your customers and I would feel very comfortable referring you to my friends and family.  You have everything anyone would want or need.        J.M.

Thanks for the quick response and great service.     Y.M.

You guys are wonderful.  Thanks for making a difficult time a little easier.    D.H.

The stained glass urn I received is just beautiful.  Thanks so much for the recommendation.         B.J.

Thank you so very much for taking the time to make sure that they get there on time. I will definitely keep your website on my favorites list if I ever need your services again. (I hope that it won't be anytime soon. Hee hee.)  It's really nice to see that there are still people that go out of their way for others without even thinking about it. Too many times I've run into people that are just in it for the money or say "what's in it for me?" Thank you for not being one of those people. Thank you again.   P.I.

Thanks so much for the reply to my earlier message and for reassuring me that I made the right choice when I selected Eternal Paw Prints for B's memorial.    C.S.

I just wanted to let you know that the items you reshipped to my sister in Oak Forest, IL were received. I wanted to thank you again for taking the time to resend them and for your understanding and cooperation in this matter. I will someday soon order from you again and I feel comfort in knowing that I will be taken care of. Thank you again for everything, no questions asked.    T.G.

I received the urn today with Dakota's picture engraved on it... I couldn't stop crying for about 5 minutes. It's absolutely beautiful and I love it. And you were right- it was definitely worth the wait. Thank you so much, and please pass on my thanks to the artist as well.    H.F.

Thank you! What great service! I hope S. and P. enjoy their gift; they recently lost their Great Dane. Thank you.    I.M.

Thanks for your quick response.    Y.R.

AWESOME!! Thanks for the quick response - wonderful customer service!!    A.M.

Oh thank you SOOOOOOOOOOOOOOO much! I'm thankful that your website includes these types of gifts - they are not easy to find. Thanks for everything - you are very sweet.    D.B.

Michelle was very helpful in my search and responded quickly to questions regarding a gift I wanted to send my sister who lost her dear T. this morning. It was comforting to me.    D.B.

Thanks for the info. I'll go to the website and submit the order. I appreciate you responding to my emails. Your response and care were comforting to me in my search for finding the appropriate remembrance type gift to send my sister.    T.R

Thank you for your attention and service, it helped make a difficult decision a little easier to handle.    M.D.

Thank you for all your help. I appreciate it.    J.H.

I just wanted to thank you so much for the card and the remembrance journal. It was very thoughtful of you. I know I will enjoy very much filling it out. It is a wonderful idea. ...I love your websites, they are great and the products are wonderful.    Y.M.

You're great - thanks for all your efforts!    H.N.

Thank you very much. I appreciate your quick response.    M.M.

I got my necklace urn today, and it's lovely! Thanks for all your help!  :)    A.L.

Thank you for what I can honestly say is the most beautiful, thoughtful, wonderful and nexessary destination I have ever arrived at! I just had to let you know after doing some quick browsing I stopped in at the Pet Loss & Sympathy section. Even though all three of our babies are alive and mostly well, I am always trying to prepare and steel myself for the inevitable. Thank you a hundred times over and then some... S.R.

Thanks for the fast work. We had to put L. to sleep on Friday. I got to enjoy each extra day with him. We buried him in our garden right by the window he used to sleep in and I wanted a perfect plaque to lay on top of the garden. This is perfect. I really appreciate everything.    N.Y.

I am thankful that you have the business you do. I must commend you on your selection and I appreciate the sympathetic email. God Bless!    J.H.

I received kitty's stone today and it is just beautiful. Very pleased with the way it turned out. Thank you for your assistance with this and take care.    B.A.

Thank you, Michelle. We appreciate your service and compassionate ways.    C.

We got the Bones and LOVE LOVE LOVE THEM. They are very classy! Thank you again, we are very satisfied with the product and if anyone purchases a memorial again, we will be using you.    D.S.

I got the tiles, beautiful tiles!    M.

I think your products are beautiful!! I work with animals and I will tell my clients about your website.    L.J.

Thank you for your kind response to this issue. I hope I don't need to utilize your company again any time soon but I will recommend you to others because of the great customer service.    L.B.

I did receive the urn. My daughter thought it was beautiful. She is very happy with it.    S.P.

Just a quick line to let you know that I received B's urn and it is exactly what I was looking for! I want you to know I searched high and low before I found and urn that I loiked and was thrilled that I could get her picture and not just any photo on her urn. It was packed with much care and arrived in perfect condition. It was well worth the wait.    S.H.

I wanted to let you know the urn arrived safe and sound. It is really very pretty. Even the people at our vet's office were very impressed with it. Thank you for your assistance with regard to getting the printing on the urn and for following through with the people who made it.    P.N. 

I want to thank you and EternalPawPrints so much for the lovely work done on the granite memorial urn for Tootsie.  I was amazed at the quality of the urn and the beauty of the engraving.  My husband and I just finished sealing her ashes into the urn today, and are looking for just the "right place" to keep it.  D.D.


Eternal Paw Prints
Our pets are our teachers, both in life and in death. The memories and the love will always be with us, and their paw prints will remain forever on our soul.

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